Guarantee

We want you to be completely satisfied with your sWheat Scoop® purchase. If you are not satisfied with the product for any reason, or if the bag you purchased is damaged or defective, you may return the product and your proof of purchase to the retailer where it was purchased for a refund or replacement in accordance with the retailer's return policy.

If you are unable to obtain a refund or replacement from the retailer, you may submit a request through our Contact Us page within 30 days of purchase. Please include the reason for your request, the lot number printed on the bag and a copy or photo of your proof of purchase.

Upon review and approval of your request, we may, at our discretion, provide either a replacement product or a full refund. Requests are limited to the original purchaser of the product. Please allow up to two weeks for processing. We reserve the right to refuse or limit requests in cases of suspected fraud, abuse, or non-compliance with this policy, and to limit refunds or replacements to one bag per household.